Privacy Policy

Cubacub Counseling LLC — Effective date: November 4, 2025

Website: https://cubacubcounseling.com/

1. Introduction

This Privacy Policy explains how Cubacub Counseling LLC (“we”, “us”, or “our”) collects, uses, shares, and protects personal information when you visit or interact with our website or related services.

Note: As a psychotherapy practice, we comply with HIPAA where applicable and maintain appropriate safeguards for protected health information (PHI).

2. Information We Collect
2.1 Information you provide
  • Contact details (name, email, phone number)
  • Protected health information shared in therapy or intake forms
  • Payment and billing information (processed securely by third parties)
  • Messages or correspondence you send to us
2.2 Information collected automatically
  • Usage data such as page visits, IP address, and browser type
  • Cookies and basic analytics data
3. How We Use Your Information
  • Provide and improve clinical and administrative services
  • Communicate securely with you
  • Process payments
  • Comply with legal and professional obligations
4. HIPAA Compliance

We treat all health-related information as PHI under HIPAA. We use and disclose PHI for treatment, payment, and healthcare operations, or as required by law.

5. Communications & SMS

By providing your phone number or email, you consent to receive messages such as appointment reminders and administrative notifications. Message and data rates may apply. To stop receiving texts, reply STOP; for help, reply HELP or email elka@cubacubcounseling.com.

We do not sell or rent personal information or protected health information (PHI) to third parties for marketing or any other commercial purposes. Any sharing of data is limited to what is necessary to provide services, process payments, or comply with legal obligations.

6. Your Rights
  • Access and copies of your records
  • Request corrections
  • Limit certain disclosures
  • File a complaint if you believe your rights have been violated
7. Data Retention & Security

We retain records as required by state law and professional guidelines. Data is protected through encryption, secure platforms, and administrative safeguards.

8. Cookies & Analytics

We use basic cookies and analytics to improve site performance. You can adjust your preferences in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted with a new effective date.

10. Contact

Cubacub Counseling LLC
Email: elka@cubacubcounseling.com
Website: https://cubacubcounseling.com/

Last updated: November 4, 2025

This document is for informational purposes and not legal advice. For full HIPAA compliance, consult legal counsel.